To allow a SAQ technician remote access to your computer please CLICK HERE to launch our remote support software, install the client and give the ID number to the support technician.
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How It Works
Our remote access client allows a technician to connect to your computer remotely, you will need to give the technician the unique ID generated by the software. The client does not install anything on your computer so once you have closed it the technician can no longer gain access to your computer.
For general technical assistance or questions relating to products and services please open a support ticket by cliking the Submit Ticket button. Your enquiry will then be registered on the system for our technicians to review.